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Production / Shipping / Delivery Times

Trū Artwear Shipping and Production Times

So you don’t get any surprises, here is how long it will take for my manufacturers to make and ship your product. Please remember that your pieces only start getting made when you order them. Also, there are different manufacturing and shipping times depending on the item you bought. Please check all the information.

 

1. Production times for Draped Cardigans, Kimono Robes, Flared and Fitted Dresses (NOT A-Line), Flared and Fitted Skirts, Leggings/Capris & Yogawear made in Canada:

5-8 business days  

Once your order is completed…         

Shipping Times: 

  • Orders for Canadian customers normally take 2-8 business days to arrive. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days. Shipping to Ontario is usually 1-2 days. Remote locations can take up to 15-20 days.
  • US Orders to US customers generally take 2-6 business days once shipped.  US ship-outs occur on 3 times a week Tuesdays, Thursdays, and Saturday.
  • We ship with USPS first class mail or priority (depending on package size) with tracking. We import orders ourselves across the border so US shipping addresses do not encounter surprise fees or duties (applies to orders under $800 value).  
  • International Orders generally take 10-21 business days but may be delayed by the customs of your country. We have seen international shipments take as long as 6 weeks to arrive. Some countries hold packages at the local post office until inquired for. Orders under $100 will not have tracking, and orders above $100 will have tracking. We can upgrade international orders to express. Please contact us for rates and services.
  • International orders ship with USPS and may or may not encounter additional fees when crossing borders. Please be up-to-date on your country's import rules. Please note we cannot artificially reduce the value of orders.

     

2. Production times for: ScarvesA-line Dresses, Sleeveless Tops, Chiffon Tops, and some of my leggings made in the USA usually take 3-5 business days.

Once your order is completed… 

Shipping Times for:

Canada: is often 15+ business days. This is usually due to US/CA Customs.

USA: usually 10 business days

UK: usually 6 business days

Germany: usually 7 business days

Europe: usually 9 business days

Australiausually 10 business days

Rest of the World:  usually 21 business days

 

If you are looking for Express or faster shipping, please contact me. If you are not sure, feel free to message me and we will figure it out.